Privacy Policy
PRIVACY POLICY (ONLINE)
This Website is owned and operated by Dilly Dilly. We are registered on the public register of data controllers maintained by the Information Commissioner. We are committed to protecting your privacy. We take our responsibilities to secure your personal information very seriously. Under the Data Protection Act 1998 (”DPA”), we follow strict security procedures in the storage and disclosure of information which you give to us.
Our Privacy Policy applies only to information that we obtain from you via the website located at www.dillydilly.net. In using this website, you consent to the collection and use of your personal information by DILLY DILLY. If you have any questions about our Privacy Policy please contact us by emailing Christine Shield at Shop@dillydilly.net. If you visit a Website operated by a third party through a link included on this website, your information may be used differently by the operator of the linked website and a third party website may have different privacy and security policies. We do not have any control over any websites other than www.dillydilly.net and take no responsibility for information given to any website other than www.dillydilly.net.
When using this website you may encounter areas where you may be asked to enter information about you. Such information will only be used for the purposes stated in this Privacy Policy. By entering information about you, you accept that we may retain your information and that it may be held by us or any third party company which processes it on our behalf.
You can contact us by clicking here. Alternatively, you can write to us at Dilly Dilly, 20 Castle Street, Warkworth, Northumberland, England.
The information you provide to us when using this Website will be processed for the following reasons:-
• to communicate with you about products, services and promotional offers;
• to update our records;
• to process any request for advice or information supplied by us;
• to notify you of our bulletins, information packs and services;
• to customise this Website according to your interests;
• to perform statistical analyses and assessments of the use of this Website;
• to research our database;
• to analyse our customer base;
• to comply with our statutory and regulatory obligations;
• to enable third parties to carry out technical, logistical or other functions on our behalf.
The type of information we will collect about you includes:-
• your first name and your surname and your address;
• your telephone number (in case we need to contact you urgently);
• your email address;
• the information included in any online services to which you subscribe;
• the information included in any technical support query or facility which you may use. So that we may sensibly respond to queries, we collect details of your name, home email address, computer information, enquiry details and details of your problem (including computer configuration and possibly your Internet Service Provider) to enable us to provide help or support. Your contact information is collected so that we can let you know if an when we have resolved the problem you reported;
• details about the services you specifically request;
• information which you provide by way of our surveys.
We do not keep your personal information any longer than is necessary.
By joining the DILLY DILLY email update service, and/ or as a customer, subscriber or competition entrant, we will occasionally email you with the latest news and information about our products, services, special offers, promotions and any other advertising or marketing materials which we think may be of interest to you. For example, we will often give advance notice of our fantastic sales offers so that you can pick up a bargain. You will be asked when registering on the website to indicate if you do not want to be contacted by us in this way. You will need to provide us with your name and email address if you wish to subscribe to this service. You can unsubscribe by opting out of the email service at any time. You can change your profile details or change your subscription to any of our services by going to here.
If you subscribe to our mailing lists, you may be asked to specify the areas in which you are interested so that we can tailor the information which is sent to you to cover the subjects, topics and products in which you might be interested.
If at any time you wish to receive information about any other product areas which you currently do not receive, or you wish to stop receiving some or all of the information that we currently send, you may amend or remove your preferences by clicking on the account link at the top or bottom of any page.
You may refuse, at any time, any mailing or other marketing communication from us or require us, at any time, to cease to process your data for any particular purpose(s) and to unsubscribe by writing to us at Dilly Dilly, 20 Castle Street, Warkworth, Northumberland, England, or emailing us at Shop@dillydilly.net. Likewise, you may notify us of any updates, amendments and corrections to previously collected user information by de-registering by clicking on “Contact Us” or by emailing us at Shop@dillydilly.net.
When you enter a DILLY DILLY competition or take up a promotional offer, we may ask you for your name, address, and email address, so that we can administer the contest and notify winners.
We will never collect sensitive information about you without your explicit consent.
Any information which we collect about you is stored electronically on our database. It may also be printed and stored in our filing system.
We will keep your personal information confidential except to the extent that we are compelled to disclose it by law (for example where fraud or other crime is involved) or to comply with an instruction of a regulatory body of a competent jurisdiction. From time to time we may be called upon to demonstrate our maintenance of certain professional standards as set by appropriate authorities and/or to satisfy our auditors and/or to comply with regulations in relation to money laundering or other statutory requirements. If you do not consent to our production of your details for this purpose only as an exception to our duty of confidentiality, you can let us know by clicking here.
If you believe that the information which we hold about you is inaccurate you may notify us of any amendments or corrections by writing to us at Dilly Dilly, 20 Castle Street, Warkworth, Northumberland, England, or by sending us an e-mail at shop@dillydilly.net.
We are confident in our security. However, due to the nature of the Internet, we cannot guarantee the protection of your personal information and we cannot be responsible for any outcomes resulting from a breach of security when the website is used.
As required by the Data Protection Act 1998, we follow strict security proceedings in the storage and disclosure of information which you have given to us to prevent unauthorised access.
We make every effort to check and test material on the www.dillydilly.net site. However, it is always wise for you to run an anti-virus programme on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.
We have appointed an Internet service provider to host our Website on our behalf which is situated outside the European Economic Area. By agreeing to our terms and conditions of use of our Website you consent to any transfer of your personal information outside the European Economic Area. This is necessary for us to achieve the purposes set out above. It is necessary for us to send data to Servelocity outside EU. You should be aware that countries outside the European Union may have a lower standard of protection for personal information than that required by the Data Protection Act 1998. We will make every effort to ensure that your personal data is processed in accordance with the Data Protection Act 1998, as implementing the EU Directive on the protection of personal data, and any other Act or Acts replacing or modifying such Act for the time being in force, through the implementation of an agreement ensuring adequate protection of your personal data.
Site tracking
When visiting our website, we would like to use “cookies” and other tracking technologies which record information and data automatically. “Cookies” are small text files stored on your “browser” on your computer’s hard drive, which collect basic information, but not personally identifying information, that a website can use to recognize repeat site visits. Cookies send information stored on them back to our webserver when you access our website. Cookies enable us to provide features such as remembering your address, so that you do not have to re-enter it each time you use the website. Cookies do not attach to your system or damage your files. Computer viruses are not passed through the use of cookies.
Cookies can be deleted from your hard drive if you wish. Most web browsers automatically accept cookies. You can usually change your browser so that it will not accept cookies. Alternatively, you can adjust your browser to tell you when a website tries to put a cookie on your computer. How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of internet browser programme which your computer uses. If your computer uses Microsoft Internet Explorer or Netscape Navigator, you will need to follow these instructions at this link www.allaboutcookies.org (DILLY DILLY is not responsible for the content of external websites). Go to the heading “Manage Cookies”. Click onto the option you prefer, either stopping cookies being installed or notifying you of them. From the list provided, click onto the programme which your computer uses. If this is not shown on the list, click on the “help” heading on the bar at the top of this page, search for information on “cookies” – an explanation of how to delete cookies will appear, then follow those instructions.
If we cannot use such technology it is possible that certain functionality or ‘personalised’ services of this site might be affected and you might not be able to access certain Webpages. This information does not identify you personally. This means that there is no reasonable way for us to identify the individual person this data was collected from. We automatically collect and store only the following information about your visit:-
• the internet domain and IP address from where you access our Website;
• the type of browser software and operating system used to access our Website;
• the date and time you access our Website;
• the pages you enter, visit and exit our Website from; and
• if you linked to our Website from another Website, the address of that Website.
We use this information to help us identify click stream patterns, to compile aggregate data in order to observe behaviour and to improve our Website, to leam about the number of visitors to our Website and the types of technology our visitors use, to target the advertising and to assess the general effectiveness of such advertising. We only use this information to ensure that our Webpages stay compatible with a selection of browsers and systems and thereby ensure that the pages appeal to a wide audience. Currently our Webpages are optimised for the Internet Explorer 6.0 and Firefox 1.5. We do not use cookies to collect or store personal information such as your name or email address.
By clicking on Save you may save this DILLY DILLY Privacy Policy onto your computer for future reference
Should you wish to obtain a copy of the personal data that we hold on you, please send an e-mail to the following address: Shop@dillydilly.net. As soon as we are satisfied as to your identity, we will send to you, within 40 days, a copy of all the data that we hold concerning you.
Any queries or comments about this Privacy Policy should be forwarded by email to Shop@dillydilly.net.
If you have a complaint concerning any breach of this Privacy Policy, contact us by email at Shop@dillydilly.net. When we receive the complaint, we will review it and ensure that we are in compliance with our Privacy Policy and all applicable laws. We will contact you within 40 days of receiving your complaint to inform you of the results of your complaint.
If we decide to change our Privacy Policy we will post those changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.
In using this website, and by submitting your information, you consent to the collection, storage and use of your personal information by us as set out in this Policy.
If you do not agree, please leave this website now.
